Frequently Asked Questions
Everything you need to know about your Aje experience.
What is your return policy for full-priced items?
We offer returns on all full-priced items within 14 days of delivery for a refund, exchange, or store credit, provided the garment is in its original condition with all tags attached.
Do you offer international shipping?
Yes, Aje ships to most international destinations via express courier. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installments via Afterpay.
How do I determine my size in Aje garments?
Aje collections typically follow Australian sizing. We provide a comprehensive size guide on each product page with specific measurements to help you find your perfect fit.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, orders are processed quickly. Once an order is confirmed, we are generally unable to make changes or cancellations, but you may return the item following our standard policy.